{"id":2326,"date":"2026-07-28T23:23:39","date_gmt":"2026-07-28T21:23:39","guid":{"rendered":"https:\/\/zahradadusi.cz\/vyvoj\/reklamace\/"},"modified":"2026-08-16T16:32:44","modified_gmt":"2026-08-16T14:32:44","slug":"reklamace","status":"publish","type":"page","link":"https:\/\/zahradadusi.cz\/vyvoj\/reklamace\/","title":{"rendered":"Reklama\u010dn\u00ed \u0159\u00e1d"},"content":{"rendered":"\n<h1>Reklama\u010dn\u00ed \u0159\u00e1d<\/h1>\n<p class=\"meta\">\u00da\u010dinn\u00e9 od 28. 7. 2026<\/p> <p><strong>Provozovatel:<\/strong> Ing. Tom\u00e1\u0161 Prskavec, podnikaj\u00edc\u00ed fyzick\u00e1 osoba, I\u010cO 65944569<br>\n<strong>S\u00eddlo:<\/strong> Sta\u0159\u00ed\u010d 186, 739 43 Sta\u0159\u00ed\u010d, \u010cesk\u00e1 republika<br>\n<strong>E-mail:<\/strong> <a href=\"mailto:admin@zahradadusi.cz\">admin@zahradadusi.cz<\/a><br>\n<strong>Telefon:<\/strong> <a href=\"tel:+420739013903\">+420 739 013 903<\/a><br>\n<strong>Web:<\/strong> <a href=\"https:\/\/www.zahradadusi.cz\">www.zahradadusi.cz<\/a><\/p> <h2>1. Kde reklamaci uplatnit<\/h2>\n<p>Reklamaci za\u0161lete na <a href=\"mailto:admin@zahradadusi.cz\">admin@zahradadusi.cz<\/a> nebo na adresu s\u00eddla. Uve\u010fte jm\u00e9no, kontakt, \u010d\u00edslo objedn\u00e1vky,\npopis vady, kdy se vada projevila a jak\u00e9 \u0159e\u0161en\u00ed po\u017eadujete.<\/p>\n<h2>2. Potvrzen\u00ed reklamace<\/h2>\n<p>Po p\u0159ijet\u00ed v\u00e1m vyd\u00e1me p\u00edsemn\u00e9 potvrzen\u00ed obsahuj\u00edc\u00ed datum, obsah reklamace, po\u017eadovan\u00fd zp\u016fsob vy\u0159\u00edzen\u00ed a kontaktn\u00ed \u00fadaje.<\/p>\n<h2>3. Digit\u00e1ln\u00ed slu\u017eba<\/h2>\n<p>Digit\u00e1ln\u00ed slu\u017eba m\u00e1 odpov\u00eddat ujednan\u00e9mu popisu, rozsahu, funk\u010dnosti, kompatibilit\u011b, dostupnosti a bezpe\u010dnosti. Vadu odstran\u00edme v p\u0159im\u011b\u0159en\u00e9 dob\u011b a bez zna\u010dn\u00fdch obt\u00ed\u017e\u00ed.<\/p>\n<p>Nen\u00ed-li n\u00e1prava mo\u017en\u00e1, odm\u00edtneme-li ji, opakuje-li se vada nebo jde-li o podstatnou vadu, m\u016f\u017eete v z\u00e1konn\u00fdch p\u0159\u00edpadech po\u017eadovat p\u0159im\u011b\u0159enou slevu nebo odstoupit.<\/p>\n<h2>4. Virtu\u00e1ln\u00ed sv\u00ed\u010dky<\/h2>\n<p>Neaktivuje-li se sv\u00ed\u010dka po potvrzen\u00e9 platb\u011b nebo se zobrazuje krat\u0161\u00ed dobu, reklamaci vy\u0159e\u0161\u00edme obnoven\u00edm funkce, prodlou\u017een\u00edm nebo vr\u00e1cen\u00edm ceny.<\/p>\n<h2>5. QR \u0161t\u00edtky<\/h2>\n<p>\u0160t\u00edtek je vadn\u00fd zejm\u00e9na tehdy, neodpov\u00edd\u00e1-li objedn\u00e1vce, nefunguje-li QR propojen\u00ed z d\u016fvodu na na\u0161\u00ed stran\u011b nebo je-li fyzicky vadn\u00fd p\u0159i p\u0159evzet\u00ed.\nPersonalizace neomezuje pr\u00e1va z vady. B\u011b\u017en\u00e9 opot\u0159eben\u00ed, nespr\u00e1vn\u00e1 instalace nebo po\u0161kozen\u00ed U\u017eivatelem vadou nejsou.<\/p>\n<h2>6. Lh\u016fta a v\u00fdsledek<\/h2>\n<p>Reklamaci fyzick\u00e9ho v\u00fdrobku vy\u0159\u00edd\u00edme a informujeme v\u00e1s nejpozd\u011bji do 30 dn\u016f, nedohodneme-li se na del\u0161\u00ed lh\u016ft\u011b.\nU digit\u00e1ln\u00edho obsahu nebo slu\u017eby ji vy\u0159\u00edd\u00edme v p\u0159im\u011b\u0159en\u00e9 dob\u011b s ohledem na povahu pln\u011bn\u00ed a \u00fa\u010del, pro kter\u00fd bylo po\u017eadov\u00e1no.<\/p>\n<p>O v\u00fdsledku vyd\u00e1me potvrzen\u00ed. P\u0159i opr\u00e1vn\u011bn\u00e9 reklamaci m\u00e1te pr\u00e1vo na n\u00e1hradu \u00fa\u010deln\u011b vynalo\u017een\u00fdch n\u00e1klad\u016f.<\/p>\n<h2>7. St\u00ed\u017enosti a ADR<\/h2>\n<p>Nevy\u0159e\u0161\u00edme-li spot\u0159ebitelsk\u00fd spor dohodou, m\u016f\u017eete se obr\u00e1tit na \u010ceskou obchodn\u00ed inspekci, odd\u011blen\u00ed ADR,\nGorazdova 1969\/24, 120 00 Praha 2, e-mail adr@coi.cz, web <a href=\"https:\/\/adr.coi.cz\">adr.coi.cz<\/a>.<\/p>\n<h2>Dod\u00e1n\u00ed QR \u0161t\u00edtku<\/h2><p>QR \u0161t\u00edtek k vzpom\u00ednkov\u00e9mu profilu zas\u00edl\u00e1me na adresu uvedenou p\u0159i registraci prost\u0159ednictv\u00edm \u010cesk\u00e9 po\u0161ty, obvykle do 10 pracovn\u00edch dn\u016f od \u00fahrady objedn\u00e1vky. O odesl\u00e1n\u00ed z\u00e1silky v\u00e1s informujeme e-mailem. Pokud v\u00e1m z\u00e1silka nedoraz\u00ed do 20 pracovn\u00edch dn\u016f od objedn\u00e1vky, kontaktujte n\u00e1s pros\u00edm na admin@zahradadusi.cz.<\/p>\n\n<hr><section id=\"zd-complaints-update-20260816\"><h2>Po\u0161kozen\u00ed, nedoru\u010den\u00ed a n\u00e1hrada QR \u0161t\u00edtku<\/h2><p>Je-li QR \u0161t\u00edtek po\u0161kozen p\u0159i doru\u010den\u00ed nebo se po\u0161kod\u00ed do jednoho m\u011bs\u00edce od doru\u010den\u00ed, z\u00e1kazn\u00edk m\u016f\u017ee po\u017e\u00e1dat o bezplatn\u00e9 zasl\u00e1n\u00ed nov\u00e9ho \u0161t\u00edtku. Po\u0161kozen\u00fd \u0161t\u00edtek nemus\u00ed vracet. Pro rychl\u00e9 vy\u0159\u00edzen\u00ed p\u0159ilo\u017e\u00ed \u010d\u00edslo objedn\u00e1vky a na vy\u017e\u00e1d\u00e1n\u00ed fotografii po\u0161kozen\u00ed.<\/p><p>Nedoraz\u00ed-li z\u00e1silka do 10 dn\u016f od p\u0159ijet\u00ed platby a potvrzen\u00ed v\u00fdrobn\u00edch \u00fadaj\u016f, kontaktuje z\u00e1kazn\u00edk Provozovatele na admin@zahradadusi.cz nebo telefonu +420 739 013 903.<\/p><p>Po uplynut\u00ed jednoho m\u011bs\u00edce lze objednat nov\u00fd n\u00e1hradn\u00ed QR \u0161t\u00edtek za 200 K\u010d v\u010detn\u011b b\u011b\u017en\u00e9ho po\u0161tovn\u00e9ho po \u010cesk\u00e9 republice. Podrobnosti jsou na str\u00e1nce <a href=\"https:\/\/zahradadusi.cz\/vyvoj\/doprava-a-nahradni-qr-stitky\/\">Doprava a n\u00e1hradn\u00ed QR \u0161t\u00edtky<\/a>.<\/p><\/section>","protected":false},"excerpt":{"rendered":"<p>Reklama\u010dn\u00ed \u0159\u00e1d \u00da\u010dinn\u00e9 od 28. 7. 2026 Provozovatel: Ing. Tom\u00e1\u0161 Prskavec, podnikaj\u00edc\u00ed fyzick\u00e1 osoba, I\u010cO 65944569 S\u00eddlo: Sta\u0159\u00ed\u010d 186, 739 43 Sta\u0159\u00ed\u010d, \u010cesk\u00e1 republika E-mail: admin@zahradadusi.cz Telefon: +420 739 013 903 Web: www.zahradadusi.cz 1. Kde reklamaci uplatnit Reklamaci za\u0161lete na admin@zahradadusi.cz nebo na adresu s\u00eddla. Uve\u010fte jm\u00e9no, kontakt, \u010d\u00edslo objedn\u00e1vky, popis vady, kdy se vada [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"give_campaign_id":0,"footnotes":""},"class_list":["post-2326","page","type-page","status-publish","hentry"],"acf":[],"campaignId":"","_links":{"self":[{"href":"https:\/\/zahradadusi.cz\/vyvoj\/wp-json\/wp\/v2\/pages\/2326","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/zahradadusi.cz\/vyvoj\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/zahradadusi.cz\/vyvoj\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/zahradadusi.cz\/vyvoj\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/zahradadusi.cz\/vyvoj\/wp-json\/wp\/v2\/comments?post=2326"}],"version-history":[{"count":4,"href":"https:\/\/zahradadusi.cz\/vyvoj\/wp-json\/wp\/v2\/pages\/2326\/revisions"}],"predecessor-version":[{"id":2482,"href":"https:\/\/zahradadusi.cz\/vyvoj\/wp-json\/wp\/v2\/pages\/2326\/revisions\/2482"}],"wp:attachment":[{"href":"https:\/\/zahradadusi.cz\/vyvoj\/wp-json\/wp\/v2\/media?parent=2326"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}